Startup Professionals Musings

JUNE 17, 2016

We all know it’s less expensive to automate the support role, through web site forms and touch-tone phone systems. Today’s generation is accustomed to relationships via social media and texting, as long as social protocols are honored. Outsourcing your support team to a far-away country and culture is not the way to start.

Customer 56

Customer Custom Startup Satisfaction 56

socalTECH

DECEMBER 9, 2008

The segment we play in is the performance-based media buying world, where the essential difference is that advertisers are paying for the results. We put a code into th epages on a site, which allows us to measure the results, and we build a database to track it real time, and connect the two.

Advertising 100

Advertising Beverly Hills Networking Customer 100

socalTECH

DECEMBER 9, 2008

The segment we play in is the performance-based media buying world, where the essential difference is that advertisers are paying for the results. We put a code into th epages on a site, which allows us to measure the results, and we build a database to track it real time, and connect the two.

Advertising 100

Advertising Beverly Hills Networking Customer 100

Startup Professionals Musings

DECEMBER 24, 2014

If you think about it, services make more sense in this social media age where relationships, personalization, and interaction are king. Here is just a sampling to give you the idea: Software as a service (SaaS). These range from extended warranties, to home delivery and setup, to on-site technical support.

Services 101

Services Startup Outsource Technical Support 101