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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Here are seven rules derived from his insights to start your thinking: Customers expect a choice of channels. Respect your customer’s view of usability.

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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Here are seven rules derived from his insights to start your thinking: Customers expect a choice of channels. Respect your customer’s view of usability.

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The Master Checklist of EVERYTHING You Need to Start a Business

Jason Nazar

Determine whether your business name needs to be trademarked, and if does Trademark it at the USPTO. Protect your written works and code through the Copyright Office. If you are inventing or creating a product, understand patents and register for one at the USPTO. Vet your idea with the idea checklist.

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Miigle Revisited | A SoCal Startup With a Global Mission

Tech Zulu Event

TZ: In our last interview you said that you were about 25% at capacity of your original vision for Miigle. A year and a half later and post-public launch, at what capacity do you think Miigle is today of your original vision? Once you have logged in to your Miigle account, the first step is editing your profile.

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Hiring MBA’s by the Hour | Inventing Work 2.0 with Skillbridge

Tech Zulu Event

You need to research the possibilities in a new landscape but your personal research has been well, a bit fruitless. Perhaps it’s time to raise a round of Venture Capital funding and want a pitch presentation a bit more composed than the dusty Keynote you put together last year for your friends and family round.