Startup Professionals Musings

DECEMBER 24, 2014

Startups that sell innovative new products seem to get all the attention these days, but services may be the quicker way to larger profits and faster growth. If you think about it, services make more sense in this social media age where relationships, personalization, and interaction are king. Advisory services. Everybody wins.

Services 101

Services Startup Outsource Technical Support 101

InfoChachkie

MARCH 3, 2011

In the summer of 1999, Expertcity (creator of GoToMyPC and GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. Other than the access fees charged by Internet Service Providers, the era of paid Internet services was nascent. The first step was to identify who was using the service.

Customer 162

Customer Custom Technical Support Startup 162

InfoChachkie

MARCH 9, 2015

Yet too often, entrepreneurs embrace giving away their products and services for the wrong reason - they are simply reticent to ask for payment. During the height of the Dotcom craziness, Expertcity (creator of GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. Ways To Make Freemium Users Pay.

Technical Support 100

Technical Support Customer Custom Demand 100

SoCal Delicious

JANUARY 20, 2010

Up until now linking, syndication, and shared comment services have been used to connect the dots on distributed conversations but the practical usefulness of these approaches has been reached in many cases. Poor integration between social media and location services. Dion Hinchcliffe Get Enterprise Web 2.0

Web 29

Web Technical Review Web 2.0 Social Media 29