InfoChachkie

MARCH 3, 2011

In the summer of 1999, Expertcity (creator of GoToMyPC and GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers.

Custom 162

Custom Customer Technical Support Startup 162

InfoChachkie

MARCH 9, 2015

Yet too often, entrepreneurs embrace giving away their products and services for the wrong reason - they are simply reticent to ask for payment. During the height of the Dotcom craziness, Expertcity (creator of GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. Ways To Make Freemium Users Pay.

Technical Support 100

Technical Support Custom Customer Demand 100

socalTECH

JUNE 25, 2009

It seems that every week, a new, Voice-over-IP provider firm surfaces in the market, either providing PBX services, voicemail, or other similar services. What is your VoIP service all about, and how is this different from what seems to be lots of Voice over IP service providers?

IP 165

IP Pasadena Angels Pasadena Los Angeles 165

InfoChachkie

JANUARY 20, 2015

Expertcity was initially named to reflect the company’s “marketplace for services,” which enabled independent, global experts to directly access customers’ computers and fix their technical problems. As we morphed our business model at Expertcity, we began licensing our screen sharing technology. I called a meeting.

Custom 100

Custom Customer Technical Review Software Review 100