.Net 2019 Entrepreneur Satisfaction 
Startup Professionals Musings
JANUARY 5, 2020
As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score. Marty Zwilling First published on Inc.com on 12/16/2019.
Startup Professionals Musings
MAY 24, 2019
Yet, in my daily role as an advisor to entrepreneurs and small business owners, struggling to boost revenues, profits, and earnings, I still see too many managers falling back on command-and-control, a focus on weaknesses, and not enough time for people. Team members want development plus satisfaction. Change is hard.
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