Startups Should Focus On Their Net Profit Score Not Potential Promoters
InfoChachkie
MARCH 23, 2015
A version of this article previously appeared in the Wall Street Journal. As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Wayne Gretzky.
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