Startup Professionals Musings

AUGUST 4, 2017

A classic article in the Harvard Business Review “ The Truth About Customer Experience ” defines it as your customer’s end-to-end journey with you, not just the key touchpoints or critical moments when customers interact with your organization. I like the insights outlined in a more recent book “ Summit ,” by F. Detractors.

Custom 85

Custom Customer Product Marketing 85

Both Sides of the Table

DECEMBER 27, 2011

Gross Profit (also called Gross Margin or sometimes “Net Revenue”). And assuming they both had the same net profit margins (profit / revenue) then the former company would be much better off at the end of the year. Your revenue is the $75 million you got paid in booking fees. Simplifying: Revenue -. Operating Costs.

Startup 418

Startup Venture Capital Sales Technical Review 418

SoCal CTO

MARCH 22, 2007

We have been using LinkedIn for both sourcing recruits and reviewing backgrounds for recruits. I have to say that it has netted far more than I would have thought. Charles Edge :: Partner, 318 Author :: Mac Tiger Server Little Black Book April 16, 2007 1:37 AM Shashank said. Its been great to zero in on very specific skillsets.

Blogging 150

Blogging CTO Coach CTO Hire Southern California 150