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InfoChachkie
MARCH 23, 2015
As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.
Startup Professionals Musings
AUGUST 9, 2018
Use Net Promoter Score (NPS) to help you turn visitors into raving fans. In non-conversion exit surveys, visitors often report that they need to think about it and come back later. Effective guarantees include: price-match, satisfaction, payment-deferral—even weather. It effectively says, “Our promise must be true.
InfoChachkie
JULY 14, 2009
A writer is someone who writes, not someone who goes about telling their friends that they are “a writer”. If people who know you well think that you share traits with good old Uncle Harry, then you may want to think twice about leaving The Herd. They seemed as surprised by their popularity as the reporters who covered Beatlemania.
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