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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) This was 2006 and we were now working on our second company. I used to always tell my development team, “you need to design a product that my dad could use. Back then it seemed foreign.

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Are Business Plans Still Necessary?

Both Sides of the Table

I remember going to an Under the Radar conference in 2006 in the heat of the Web 2.0 Do you really want to spent $100k building a product to discover through Customer Development that the market is too small? Usually in a tech / software startup 70-80% of your costs will be people. This is where I spend most of my time.

Web 2.0 334
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Top 30 Startup Posts for July 2010

SoCal CTO

5 Lessons from 150 startup pitches - A Smart Bear: Startups and Marketing for Geeks , July 11, 2010 I just reviewed several hundred startup pitches for Capital Factory. The “official” date is June 9 th , 2006 — for those that are curious about such things). Customer Care Today. Not that I blame you! We have the most features.

Startup 217