2011 Customer Metrics Technical Review 
Tech Zulu Event
NOVEMBER 28, 2011
And NOT even because they give until death refunds if a customer is ever dissatisfied with a purchase. He says he cares most about “focusing on customers for life”. To prove that point, tonight I had the privilege of hearing him speak at Lean LA , a Los Angeles group that helps high tech start-ups build great companies on a budget.
Both Sides of the Table
DECEMBER 27, 2011
Exec Summary: Most companies (98+%) in the world (even tech startups) should be very profit focused. While Google and Facebook will buy “acquihires” (at least as of Dec 2011), many acquirers hate the idea of buying companies that aren’t profitable. You may have leverage when you DO need to fund raise.
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Startup Professionals Musings
DECEMBER 7, 2013
On the other hand, if you are into solar technologies, there is probably an advantage to being in Phoenix or a similar location. Maxwell Wessel, in a recent article in the Harvard Business Review on this subject, points out the exception successes of Zappos in Las Vegas, Sendgrid’s massive growth in Colorado, and RightNow’s $1.5
Both Sides of the Table
MAY 23, 2012
I have been close to the tech & startup sectors for more than 20 years and I can’t think of a period in which I felt more optimistic about the innovation and value creation I see in front of us. Try charging customers for your product when you have 12 competitors giving the product away free finances by $20 million of VC.
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