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8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

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Where You’d Least Expect Them

Xconomy

In 2016, the renowned international university programming tournament — attended by student competitors, coaches, and parents — took place in Phuket, Thailand. But longtime ICPC student coach Antonette Logar, Ph.D., In 2015, the ACM International Collegiate Programming Contest (ICPC) World Finals were held in Marrakesh, Morocco.

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Should Work Relationships Ever Be Friendships or More?

Startup Professionals Musings

Yet the 2013 Office Romance Survey by Vault, Inc. in sociology, and a coach and speaker on work issues and friendship. All friendships bring increased demands for your time, and bring expectations and pressures during any changes in your life, or at work. One source I like is a recent book “ Who’s That Sitting At My Desk? ”

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