Remove 2013 Remove Coach Remove Metrics Remove Pricing
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Praying to the God of Valuation

Both Sides of the Table

And then in the late 90’s money crept in, swept in to town by public markets, instant wealth and an absurd sky-rocketing of valuations based on no reasonable metrics. In those years I learned to properly build product, price products, sell products and serve customers.

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8 Keys to Award Winning Startup Customer Service

Startup Professionals Musings

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. In the past, competitive advantage was all about economies of scale, advertising power, and service versus price.