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Reflections On 2017: Peter Cowen, Sutton Capital Partners

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What was the biggest personal lesson you learned from 2017? Are there any technology innovations, gadgets, devices, software that particularly caught your eye in 2017? He has been an angel investor in over 50 tech companies, is an LP in 5 seed funds and has served on over a dozen venture-backed boards.

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Interview with David Sobie, Happy Returns

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Customers heavily adopted in-person returns. We saw the steady stream of customers Nordstrom Rack was getting from HauteLook shoppers, and we realized that we could do that same thing with any retailer. Customers expect the retailers to pay for those returns, they expect returns to be free, and they expect outbound shipping to be free.

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