2019 Coach Customer Mentor 
Startup Professionals Musings
JULY 26, 2019
Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.
Both Sides of the Table
DECEMBER 11, 2022
In those years I learned to properly build product, price products, sell products and serve customers. I had realized that I didn’t have it within me to be as good of a player as many of them did but I had the skills to help as mentor, coach, friend, sparing partner and patient capital provider. Up and to the right or perish.
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Startup Professionals Musings
OCTOBER 11, 2019
Every entrepreneur and business leader believes that he or she has the full trust of their team and their customers, and in fact most do in the beginning. Unfortunately, many aspiring leaders I mentor are not aware of the signals people are looking for, or are not attuned to the subtleties of their own actions.
Startup Professionals Musings
JUNE 22, 2020
Time and experience in business teaches you to listen for potential customers, and carefully evaluate the real business potential. You don’t need permission from anyone, and you are less dependent on coaching and mentoring from the rare skilled and available people that most smart young founders depend upon.
Startup Professionals Musings
JUNE 2, 2019
In this era of rapid change, you can’t afford to stop learning, or you will find that your competitors, your customers, and your team, may soon be following someone else. Most people agree that leadership is primarily a set of behaviors that capitalize on relationships and a current market and customer understanding in a complex world.
Startup Professionals Musings
APRIL 8, 2019
I loved it when my boss gave me the additional responsibility of mentoring others in solving tough problems. Attempting to make a job more challenging, as well as to improve productivity, managers may sometimes ask for higher outputs, such as 15 customer support calls per hour rather than 10. Focus on role enrichment, not more work.
Startup Professionals Musings
AUGUST 19, 2019
Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Marty Zwilling First published on Inc.com on 08/06/2019.
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