Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

APRIL 24, 2017

We all know some peers in business who could use some coaching to unleash their potential and optimize performance, but would you know how to do the job if they asked you for help? In an effort to help myself, I read a new book on this topic, “ The Master Coach ,” by Gregg Thompson. Self-centered members need coaching.

Coach 54

Coach Satisfaction Organization Guide 54

Startup Professionals Musings

APRIL 13, 2011

Mentors tell you what you need to hear. When the message is the same from both, you don’t need the mentor anymore. In that sense, you should think of a mentor more like your advisor who has done all he can. Also don’t confuse a business mentor with a business coach. Friends tell you what you want to hear.

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Mentor Coach Ideas Entrepreneur 98

Startup Professionals Musings

JUNE 30, 2021

A community requires two-way communication and respect – including advisors, partners, and customers. The best leaders don’t just give orders – you work with people you depend on to build trust, give and accept coaching, and motivate by being a role model for the approach you espouse. Build community with team members and advisors.

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Coach Startup Resource Competition 162

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

AUGUST 16, 2023

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. In my own role as advisor and mentor to many entrepreneurs and startups, I was struck by how relevant and critical these same initiatives are to even the earliest stage businesses.

Coach 93

Coach Satisfaction Resource Entrepreneur 93

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. The right people will recognize the big picture.

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Coach Activity Customer Custom 174

Startup Professionals Musings

FEBRUARY 3, 2021

As a long-time mentor to new entrepreneurs and business owners, I have noticed that many no longer associate more fulfillment and satisfaction with more money, power, and success. In fact, customers today also seem more attracted to companies with a higher purpose than profit. Mentor others to share what you have learned.

Satisfaction 173

Satisfaction Mentor Coach Entrepreneur 173

Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

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Competition Services Customer Custom 109

Startup Professionals Musings

MAY 10, 2023

Every business organization, large or small, has a variety of individual and team member types that factor into your ability to innovate and change the business to meet evolving customer needs and competition. Coach: force for stability and mentoring. Change agent: likes to drive novel ways of working.

Coach 96

Coach Ideas Mentor Organization 96

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

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Customer Custom Startup Coach 55

Startup Professionals Musings

MAY 11, 2022

The hard part is providing the leadership required to align and motivate all the constituents and players – from engineers, to investors, vendors, and ultimately customers. Works with other team members on mutual aspirations (coach metaphor). Evolve from guru to guide, and coaching others to find answers for themselves.

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Coach Framework Entrepreneur Tool 114

Startup Professionals Musings

SEPTEMBER 25, 2022

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

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Training Coach Startup Entrepreneur 142

Startup Professionals Musings

APRIL 16, 2022

Yet I find, as a mentor and outside consultant, that many of you focus only on working conditions and compensation as the key factors determining team engagement , health, and productivity. by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. Emotional stability. Environmental safety.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

NOVEMBER 27, 2020

It does require sensitivity and engagement with the people around you, as well as your customers. External customer loyalty and motivation used to be as simple as good customer service, but today’s customers expect more. Spend more time coaching and mentoring your team.

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Coach Customer Custom Entrepreneur 144

Startup Professionals Musings

AUGUST 1, 2022

In my experience as an advisor and mentor to entrepreneurs in business, one of the biggest failures I see is a lack of self-leadership. If necessary, use a strengths coach, and always start a business which highlights your signature strengths. You can’t lead a business to success, if you can’t lead yourself.

Capital 114

Capital Coach Satisfaction Ideas 114

Startup Professionals Musings

MARCH 22, 2023

There are many components of an ownership thinking strategy, but here are some of the key ones from my own perspective, as a mentor and advisor to aspiring entrepreneurs and new business owners: Willing to take smart risks which lead to long-term growth. More new, repeat, and loyal customers means career success.

Startup 111

Startup Satisfaction Metrics Customer 111

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. You need to be visible in marketing efforts, viral videos, and interactions with key customer segments. Online it may be time to take a formal position via blogs and interviews.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

APRIL 1, 2010

Mentors tell you what you need to hear. When the message is the same from both, you don’t need the mentor anymore. In that sense, you should think of a mentor more like your advisor who has done all he can. Also don’t confuse a business mentor with a business coach. Friends tell you what you want to hear.

Mentor 49

Mentor Coach Entrepreneur Ideas 49

Startup Professionals Musings

JUNE 9, 2023

If you are an introvert like me, this may be difficult, but remember that your business needs collaboration with partners and vendors, as well as good customers. Effective networking can also lead you to great coaches and mentors, as well as business and customer connections.

Networking 104

Networking Mentor Conference Summary 104

Startup Professionals Musings

MARCH 4, 2022

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Be proactive rather than reactive to market change.

Competition 148

Competition Metrics Demand Customer 148

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Then always measure customer results, not work.

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Startup Resource Training Entrepreneur 161

Startup Professionals Musings

DECEMBER 7, 2020

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. In my own role as advisor and mentor to many entrepreneurs and startups, I was struck by how relevant and critical these same initiatives are to even the earliest stage businesses.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Startup Professionals Musings

AUGUST 17, 2022

During my many years of mentoring professionals and entrepreneurs in business, I more often see people focusing on how to get their ideas heard , than how to promote themselves. Take full advantage of every mentoring and coaching opportunity, and network with peers both inside and outside the company.

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Tips Social Media Mentor Technical Review 121

Startup Professionals Musings

SEPTEMBER 19, 2018

In my role as a mentor to business professionals and entrepreneurs over the years, I have found that it’s important to take a hard look at the relationships around you on a regular basis. But, like most other skills, you can learn from these priorities: Everyone benefits from active mentoring. A good coach is not a critic.

Tips 95

Tips Mentor Coach Activity 95

Startup Professionals Musings

SEPTEMBER 8, 2023

Workship - Mentor. Unlike the mentor, who is a coach and teacher, the advocate inspires you to be the best that you can be. Unlike the mentor, who is a coach and teacher, the advocate inspires you to be the best that you can be. Workship - Advocate. Workship - Trailblazer.

Mentor 91

Mentor Competition Summary Coach 91

Startup Professionals Musings

MARCH 23, 2022

Many of you business leaders I work with, and entrepreneurs I mentor, have a great strategy and an innovative solution , but struggle with building and motivating the team necessary to run your business. This created a connection with both his team and customers. You really need their insights and customer interaction feedback.

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Mentor Social Media Coach Customer 108

Startup Professionals Musings

APRIL 14, 2023

When I heard a friend and business mentor say, “Your startup won’t fail if you don’t quit,” I realized that every entrepreneur should adopt “never give up” as their mantra. You probably realize that the leading edge is very near the bleeding edge, where only early adopter customers dare to tread.

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Startup Entrepreneur Statistics Course 135

Startup Professionals Musings

JANUARY 19, 2022

As an advisor and mentor, I’m always looking for more ways to improve communication, get people more engaged , and get more done. Coach them that working hard, over long hours, is not enough. Great communication inside the organization and outside is the key to value. Prioritize stakeholders essential objectives first.

Coach 119

Coach Organization Technical Review Satisfaction 119

Startup Professionals Musings

MARCH 13, 2021

Once you are able to achieve some real “traction” with your business (paying customers, revenue stream), it may seem the time to relax a bit, but in fact this is the point where many founders start to flounder. The key is to make decisions from data and feedback, once your business has real customers and real products.

Entrepreneur 169

Entrepreneur Startup Coach Mentor 169

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Loners need not apply.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JANUARY 29, 2021

As a long-time business advisor and mentor to entrepreneurs, I consistently find that the most thriving businesses are people-centric, and those team members create the best processes, rather than the other way around. Leaders who focus on team communication are also more successful in dealing with partners and customers.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JULY 29, 2023

Ask for help from advisors and mentor your team. As you gather your team, recognize that they will need your help and coaching as well. Thus you need to listen and learn the current reality from your customers, your team, advisors, and experts. Don’t let your pride or fear keep you from seeking the help that you need.

Ideas 105

Ideas Startup Entrepreneur Social Media 105

Startup Professionals Musings

APRIL 20, 2022

Be sure to encompass all your constituents, especially including customers. Whole Foods , for example, has built their business with a commitment to natural and organic foods, and have a culture of loyal employees and customers, resulting in 500 stores worldwide. Commit to delivering a positive customer experience.

Product 109

Product Training Customer Custom 109

Startup Professionals Musings

DECEMBER 6, 2020

Based on my experience and a business advisor and mentor, this is the ideal time to get back to the basics of business leadership and innovation. These days, customers as well as team members, need to be able to relate to a higher purpose for your business, such as protecting the environment, or helping the disadvantaged.

Mentor 122

Mentor Ideas Competition Examples 122

Startup Professionals Musings

JUNE 5, 2022

The challenge for each of you is to get it handled quickly and effectively, without losing the trust of constituents , as well as customers. The challenge for many bosses is to recognize when their team should be coaching them. Look for a mentor, or expert in this area, and ask their advice.

Develop 138

Develop Development Coach Satisfaction 138