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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Treat every customer exceptionally before they complain. Even the best marketing doesn’t do it.

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7 Keys To Keeping Your Business Agile And Competitive

Startup Professionals Musings

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Foster a collaboration culture, rather than competition.

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5 Recipes For A Team Culture To Drive Business Growth

Startup Professionals Musings

I’m sure you can imagine how much that impacts any business or startup’s ability to react to changing customer needs and growth opportunities, no matter how insightful their leaders. If you and your team are confident in each other, and proud of your business solution, you will not be afraid to innovate as customer requirements change.

Coach 117
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8 Keys To Attracting More Talent Than The Competition

Startup Professionals Musings

By hiring contract experts, less oversight and coaching is needed. Freelancers and consultants have to demonstrate results, without training and mentoring, so they can help you more quickly and probably at a lower total cost. You can advertise your “greener” strategy, which today will get you greater customer loyalty and advocacy.

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7 Ways To Raise Your Visibility As A Business Leader

Startup Professionals Musings

The most effective leaders marshal existing resources and incent people to create innovative yet competitive solutions. A community requires two-way communication and respect – including advisors, partners, and customers. True leaders don’t let their ego or competitive nature create a façade.

Coach 162
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6 Keys To Finding The Right People For A Winning Team

Startup Professionals Musings

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. The right people will recognize the big picture.

Coach 174
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5 Strategies Of A Startup Founder To Inspire The Team

Startup Professionals Musings

They need incentives to investigate market trends and competitive actions, as well as continuous communication of the bigger picture of the business and current objectives. A single marketing coordinator can accelerate your efforts by being the coach and mentoring key members of the team on soft marketing. Give credit.

Startup 95