Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

OCTOBER 9, 2020

You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists. By hiring contract experts, less oversight and coaching is needed. You can advertise your “greener” strategy, which today will get you greater customer loyalty and advocacy.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Loners need not apply. Find what works for you.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JULY 5, 2014

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Demand 92

Demand Entrepreneur Startup Training 92

Startup Professionals Musings

JUNE 17, 2022

Passion is great, but it must be backed by data, confirming a real problem and customers willing and able to pay for your solution. Too many business people let the daily challenges cause them to revert to emotional and autocratic demands, failure to communicate, and inability to coach and mentor team members.

Startup 143

Startup Competition Coach Satisfaction 143

Startup Professionals Musings

AUGUST 19, 2023

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They mentor protégés on talent spotting, creativity, and motivation as well as strategy. Measure by relationships as well as competitiveness.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

JUNE 24, 2022

Every business owner I know wishes that all team members were leaders, to proactively tackle the challenges of growth , interact effectively with customers on their needs, and eventually step into your role. Notice people who always take a customer perspective. It’s no secret today that customers are more demanding than ever.

Customer 110

Customer Custom Coach Organization 110

Startup Professionals Musings

OCTOBER 13, 2023

Yet I find in my mentoring practice that more and more team members prefer the human-centered approach and respond with more engagement and commitment. You must give them a strong sense of self-efficacy by championing autonomy, encouraging them to think big, and coaching them on areas to improve. Demonstrate the courage to take risks.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

DECEMBER 21, 2019

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

MARCH 30, 2022

I believe these same mindsets are equally applicable to the entrepreneurs I mentor, and all of you small business leaders, so I offer you my summary of the authors’ conclusions, paraphrased here, with my own insights: Be bold in vision, strategy, and resource allocation. Keep the teams strong.

Template 109

Template Demand Social Media Summary 109

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Coach 94

Coach Organization Mentor Startup 94

Startup Professionals Musings

NOVEMBER 25, 2022

Don’t be hesitant to use coaches, mentors, and other resources to test and improve your image by others, and your perceptions of business realities and biases. The business world today is very competitive, and customers are more and more demanding. Build and maintain your emotional intelligence.

Startup 122

Startup Satisfaction Summary Coach 122

Startup Professionals Musings

MAY 2, 2022

This is a tough challenge for every coach and mentor. The support currently provided by product service can become inadequate to satisfy new customers, as your growth and image becomes better known.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

DECEMBER 4, 2020

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They mentor protégés on talent spotting, creativity, and motivation as well as strategy. Measure by relationships as well as competitiveness.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

JUNE 2, 2019

In this era of rapid change, you can’t afford to stop learning, or you will find that your competitors, your customers, and your team, may soon be following someone else. Most people agree that leadership is primarily a set of behaviors that capitalize on relationships and a current market and customer understanding in a complex world.

Tips 97

Tips Mentor Coach Metrics 97

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? Another article indicates that 80 percent of customers continue to base some portion of their buying decisions on their perceptions of the company’s ethics. Be a coach, rather than a dictator.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Startup Professionals Musings

MARCH 4, 2013

It extends directly to your customers through dependable products and services. It isn’t a value that only benefits the employer and customers. It makes for a valued worker, who will stay in high demand. Every job relationship must start with the employee giving respect, before demanding it in return.

Startup 106

Startup Guide Organization Mentor 106

Startup Professionals Musings

AUGUST 15, 2015

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Startup 103

Startup Training Coach Entrepreneur 103

socalTECH

NOVEMBER 2, 2017

You can find a mentor, a coach, a project, or experience, to help you prepare for the role you are looking for. We were originally operating as a coaching company, and we built out this assessment technology for our own clients. How is it your first customer was in Australia? It's very much matching pieces into a puzzle.

Help 100

Help Southern California Startup Technical Review 100

Both Sides of the Table

FEBRUARY 7, 2013

I acted as the occasional mentor, advisor and coach to Ethan. And because I wanted Ethan to be able to attract a great team, build & iterate a product, test it with initial customers and refine his strategy before having to take the wrappers off of his company. The company was called Red Beacon. So there you have it.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Startup Professionals Musings

FEBRUARY 4, 2018

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

JANUARY 2, 2012

It extends directly to your customers through dependable products and services. It isn’t a value that only benefits the employer and customers. It makes for a valued worker, who will stay in high demand. Every job relationship must start with the employee giving respect, before demanding it in return.

Company 93

Company Companies Guide Organization 93

Startup Professionals Musings

OCTOBER 30, 2019

In this context, I was impressed with the new book, “ The Intelligent Leader ,” by John Mattone, widely regarded as the world’s number one executive coach and authority. Yet I haven’t found many that offer practical recommendations and examples. Create a culture of vulnerability, and be the role model.

Course 78

Course Coach Mentor Training 78

Startup Professionals Musings

APRIL 4, 2016

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They mentor protégés on talent spotting, creativity, and motivation as well as strategy. Measure by relationships as well as competitiveness.

Oracle 53

Oracle Organization Entrepreneur Examples 53

Startup Professionals Musings

JULY 16, 2012

For angel investors, early-stage means there is a good business plan and maybe a prototype, but no customer revenue. For VCs, early-stage means customer revenue is less than $10M. Lean startups operate on minimal money, an open source environment, and assume multiple iterations, with customer feedback, to get it right.

Entrepreneur 101

Entrepreneur Startup Seed Funding Incubator 101

Startup Professionals Musings

MAY 1, 2011

For angel investors, early-stage means there is a good business plan and maybe a prototype, but no customer revenue. For VCs, early-stage means customer revenue is less than $10M. Lean startups operate on minimal money, an open source environment, and assume multiple iterations, with customer feedback, to get it right.

Startup 92

Startup Funding Seed Funding Incubator 92

Jason Nazar

APRIL 2, 2016

Seek out and follow the council of advisors in and outside of the business ( watch : court mentors ). Balance “Coaching and Cheerleading” vs. “Doing and Directing” (via Bob Walters ). Product / Customer Evangelist. Regularly talk with customers to see what can be improved. Know when to set unrealistic goals. Sales / BD.

Entrepreneur 46

Entrepreneur Tips Organization Sales 46

Both Sides of the Table

SEPTEMBER 8, 2010

Once you’ve been around for a few years, attracted some great people, landed real, paying customers and raised venture capital you’ve likely got a talented team around you. In your case this might simply be a VP of Sales or Customer Support for multiple locations. You’re suddenly free to focus your energies elsewhere.

Venture Capital 319

Venture Capital Startup Sales Customer 319

Tech Zulu Event

DECEMBER 8, 2011

We started seeing a demand for what we were doing and from there began throwing singles parties, doing match making, and date coaching. However sometimes what we ignore is there’s a lot that goes into testing your product, the demand, etc. Listen to your customers. “Launch broken. What’s next?

Startup 75

Startup Technical Review Blogging Demand 75