Remove 2019 Remove Coach Remove Customer Remove Satisfaction
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Change Your Management Style To Meet Today’s Culture

Startup Professionals Musings

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

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6 Tips to Boost Workforce Engagement and Motivation

Startup Professionals Musings

Unfortunately, work and satisfaction have become an oxymoron in many businesses. Attempting to make a job more challenging, as well as to improve productivity, managers may sometimes ask for higher outputs, such as 15 customer support calls per hour rather than 10. Many companies also promote local mentoring and coaching opportunities.

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How Smart Entrepreneurs Don’t Hesitate To Seek Help

Startup Professionals Musings

I found some good guidance on this subject in a new book, “ The Leader You Want To Be ,” by Amy Jen Su, a managing partner in an executive coaching and leadership development firm. I get much more satisfaction, and can provide more realistic help, in steering you through specific pricing, organizational, or competitive challenges you face.

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5 Tips to Gain From People Who Don’t Think Like You

Startup Professionals Musings

Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Marty Zwilling First published on Inc.com on 08/06/2019.

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