TechCrunch LA
DECEMBER 5, 2018
.” For the company’s customers, MetaCX provides a dashboard that includes outcomes, the collaboration, metrics tracked as part of the relationship and all the metrics around that are part of that engagement layer,” says McCorkle. And, from that respect, the success of the MetaCX round speaks volumes. Midwest rising.
Startup Professionals Musings
DECEMBER 27, 2019
In their recruiting process, they actually have a key insider designated as a “bar raiser” involved in ever interview, to make sure that the bar is never lowered due to any bias or pressing business urgency. Incorporate AI-powered data and metrics systems. Marty Zwilling First published on Inc.com on 12/12/2019.
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Startup Professionals Musings
JUNE 5, 2019
The marketing metrics covers support as part of experience. If your marketing metrics and budget ignore the fact that you have call center queues thirty minutes long, or no coverage of online reviews or social media, your customer service is not keeping up with competitors. Customer experience starts with user-centric product design.
Startup Professionals Musings
JUNE 8, 2019
For a successful launch and scalable growth, they need to establish many checkpoints, with metrics to assess their progress and alignment with the vision. Make sustainability a key design objective for every step. Marty Zwilling First published on Inc.com on 05/23/2019. Don’t let that communication fade post-launch.
Both Sides of the Table
NOVEMBER 14, 2017
Many companies don’t reach the next phase either because their leadership doesn’t adapt as an organization or because they don’t design processes that lead to scaled outcomes. No prizes for guessing what some of MakeSpace’s innovations will be in 2018 and 2019.
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