2020 Course Satisfaction Startup 
Startup Professionals Musings
FEBRUARY 24, 2020
One of the most stressful and unanticipated challenges that comes with starting a new business is hiring and managing employees. While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required.
Startup Professionals Musings
JULY 1, 2020
Of course, most of you expect that raising money will be difficult, as well as staving off competitors, and handling that occasional toxic customer. There are just not enough hours in a day, and knowledge available, to keep up with it all. Every startup is like a family, needing constant commitment to specific roles and priorities.
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Startup Professionals Musings
SEPTEMBER 2, 2020
Out of curiosity, I often ask aspiring entrepreneurs like you, who come to me for help, what drives them to take on the workload and risk of a new startup. Of course, drivers have to be backed up by some realities, like necessary resources, adequate skills, relentless determination, and a market of people interested in supporting your dream.
Startup Professionals Musings
SEPTEMBER 9, 2020
Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share. Then pick the best one.
Startup Professionals Musings
OCTOBER 9, 2020
Due to the pervasive Internet, the scope of most successful startup teams today has become global. According to recent reports , these come from all the way up and down the age and experience spectrum, including up to ninety percent of the current Baby Boomers, as well as Millennials. Higher worker engagement and satisfaction.
Startup Professionals Musings
SEPTEMBER 25, 2020
Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. Other companies, including Ritz-Carlton , now incent their employees to build real relationships with guests, by authorizing them to spend up to $2,000 per guest to solve an individual concern.
Startup Professionals Musings
JANUARY 4, 2021
After working many years in business, both in large companies as well as startups, I’ve realized that you can learn more from peers and mentors than from any formal education program. Of course, nothing beats learning from your mistakes , but that’s a painful and very time-consuming journey.
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