2021 Invest Metrics Satisfaction 
Startup Professionals Musings
DECEMBER 22, 2021
Use metrics to assess needs and growth economics. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions. A popular set of metrics for customer views is the New Promoter System ( NPS ), available from Bain & Company.
Startup Professionals Musings
APRIL 28, 2021
I recommend a trial run with an experiment or MVP (minimum viable product), at full price and cost, before the big bang launch, risking your investment money and a major time commitment. It’s an amazing ride, and there is no satisfaction like creating something out of nothing. Marty Zwilling First published on Inc.com on 04/15/2021.
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