6 Keys To Competitive Advantage By Memorable Service
Startup Professionals Musings
JANUARY 18, 2023
In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Your challenge is to excel in all elements of a customer interaction, from pre-sales to long-term advocacy and image. Start by hiring the right people, and providing the necessary training, coaching, and mentoring.
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