Coach Customer Framework Study 
Startup Professionals Musings
JANUARY 21, 2022
I was impressed by a recent book, “ The Leadership Star ,” by Brian Hartzer, an experienced business executive, offering a concise leadership framework that I believe embodies the key attributes that I recommend. You must take the initiative to talk to customers, suppliers, other employees, and understand the process.
Both Sides of the Table
MARCH 28, 2010
McKinsey had their “ 7S framework &# and BCG had the “ BCG Matrix &# with cash cows, dogs, stars and question marks. I mean Porter’s Five forces is a useful framework but it’s basically microeconomics with a pretty wrapper. I come from a world that if the coach wasn’t yelling at you, it meant he didn’t care.
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Startup Professionals Musings
AUGUST 20, 2022
A design mindset is not product-focused - it’s solution focused and action oriented towards creating better customer experiences and value. Yet I believe the role and requirements continue to evolve, as detailed in the book, “ Innovation by Design ,” by Thomas Lockwood and Edgar Papke, based on their studies.
Startup Professionals Musings
NOVEMBER 13, 2019
A design mindset is not product-focused - it’s solution focused and action oriented towards creating better customer experiences and value. Yet I believe the role and requirements continue to evolve, as detailed in the classic book, “ Innovation by Design ,” by Thomas Lockwood and Edgar Papke, based on their studies.
Startup Professionals Musings
DECEMBER 4, 2017
A design mindset is not product-focused - it’s solution focused and action oriented towards creating better customer experiences and value. Yet I believe the role and requirements continue to evolve, as detailed in a new book, “ Innovation by Design ,” by Thomas Lockwood and Edgar Papke, based on their most recent studies.
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