Coach Demand Metrics Training 
Startup Professionals Musings
SEPTEMBER 22, 2023
Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.
Startup Professionals Musings
NOVEMBER 10, 2021
He closed stores for a day to update employee racial-bias training. Make sure that metrics and goals are set up front, and not modified as the project progresses. If you demand accountability, but expect to make every decision, both of you will fail. Effective communication of your expectations.
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Startup Professionals Musings
MARCH 4, 2022
If you find yourself being surprised by new competitor offerings and customer demands, then perhaps you are not paying attention. That means making sure you are utilizing coaching and mentoring, as well as training to keep up with changes in technology and the marketplace. Demand and reward speedy analysis and execution.
Startup Professionals Musings
JANUARY 8, 2021
Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.
Startup Professionals Musings
MAY 30, 2022
Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.
Startup Professionals Musings
JUNE 8, 2019
A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Demand continuous innovation to keep up with change.
Startup Professionals Musings
SEPTEMBER 1, 2019
Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.
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