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Why Your Startup Doesn’t Need a COO

Both Sides of the Table

They will often run all of the daily reports into them covering off for finance, sales, marketing, biz dev & HR. Many times they also pick up product and tech, too. Often times you find the CEO who really just likes to do product or tech. Similarly I talk to CEOs who can’t do a sales pipeline review with me.

Startup 325
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People Management: Startup Teams Should Dip but not Skip

Both Sides of the Table

As your organization grows and you hire senior staff where you are no longer managing every employee directly the issue of how to manage people that are not your “direct&# reports arises. Dipping: As a decision maker you rely on information being passed to you by the people who report to you.

Startup 308
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10 Ways An Entrepreneur Can Build A Winning Culture

Startup Professionals Musings

That’s why they insist on spending a day with your team as part of the due diligence process. There is no rule that marketing needs to report to the founder, or that every startup needs a chief operating officer. Technology can be used to facilitate customer support and sales, as well as enhance your product.

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8 Initiatives To Make Your Customers Loyal Advocates

Startup Professionals Musings

According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Some entrepreneurs are so focused on their technology, they assume their customers think the same way. Provide coaching and mentoring as well as training.

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How to Make Better Reference Calls

Both Sides of the Table

I like to get a mix of people who have reported to the candidate, whom the candidate has reported to (2x) and peers. I would start by asking the candidate, “How did you decide on these five people” as part of your review process. CFOs often know the other CFOs and same for heads of sales, marketing, tech, etc.

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Technology Roles in Startups

SoCal CTO

I’ve worked with 30+ early-stage companies in all sorts of capacities (and spoken to many, many more), so I thought it might be worthwhile trying to classify the various ways that I’ve engaged in different technology roles in startups. It depends on the business, people, technologies, etc. Each situation is just a bit different.

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My Life as a CEO (and VC): Chief Psychologist

Both Sides of the Table

Due to the language and culture issues in Europe we opted for a country structure with an MD in each country and local sales, marketing & customers support staff. Naturally the countries reacted negatively to reporting to a centralized figure in the UK (and of course to no longer reporting to the CEO).