SoCal CTO

DECEMBER 19, 2012

You likely are writing your first one of these. This should be an iterative process with advisors and customers providing feedback on the product. Customer Development Notes I'm assuming founders are having customer development conversations. Send across any graphic designs you currently have.

Develop 354

Develop Development Technical Review CTO Coach 354

InfoChachkie

APRIL 16, 2012

The Lean Startup approach dictates that successful customer development is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley.

Startup 229

Startup Class Press Custom Development 229

Both Sides of the Table

FEBRUARY 7, 2010

There’s one attribute (coming soon) that I need to have in order to write a check but I don’t believe is vital for success. Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls).

Entrepreneur 267

Entrepreneur Startup SaaS San Diego 267

SoCal CTO

DECEMBER 1, 2010

aka: An Open Letter to the Next Big Social Network) - 500 Hats , November 1, 2010 I've held off writing this post for a long time, because I couldn't quite get my head around all the issues. But I didn’t write it for you; I wrote it for myself. How to Take Down Facebook -- Hint: It Ain't Twitter. but: Something is Still Missing.

Technical Review 175

Technical Review Startup Product Technology 175

Both Sides of the Table

MARCH 11, 2011

It was a pleasure to write them myself. He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever.

Competition 350

Competition Idealab Product CitySearch 350

SoCal CTO

SEPTEMBER 8, 2010

We had to write a CRM to keep track of them all. Eight Business Processes Every Startup Must Have - Startup Professionals Musings , August 1, 2010 Even when your startup is a one-man show, you will soon find that you are “out of control,” unless you start organizing and writing down how and when key things need to get done. Developer.

Startup 191

Startup Venture Capital Blogging CTO Hire 191

SoCal CTO

JANUARY 5, 2011

Steve Blank , January 25, 2010 10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Startups & VCs: Learn How to Design, Market, & Eat Your Own. - First Principles.

Startup 378

Startup Venture Capital Blogging CTO Coach 378