5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
He decided that our largest customers would be involved in the setting of our priority lists (we did some of this internally in the early years but we saw it mostly as a sales process). Letting our customers and the market know that we were a real organization with real people rather than a pre-packaged, pre-processed marketing machine.
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