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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. It would have been very easy for Bill to do a desk-based research project on how to improve the process.

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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

The Ultimate Combination of Startup Business Development Methods - ArcticStartup , November 16, 2010 I've been a huge fan of Steven Blank's Customer Development methodology for a long time. Research in Motion (RIM). Your First Iteration of an Idea Will Be Wrong. What went wrong? Keep going. Keep going. You got it.