InfoChachkie

JANUARY 20, 2015

A version of this article previously appeared in the Wall Street Journal. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Unfortunately, we completely abandoned the “technical support marketplace” after the dot bomb crash and began licensing our screen-sharing technology.

Customer 100

Customer Custom Technical Review Software Review 100

InfoChachkie

MARCH 9, 2015

A version of this article previously appeared in the Wall Street Journal. In the spirit of the “land grab” mentality of the day, we encouraged usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. Let''s face it.

Technical Support 100

Technical Support Customer Custom Demand 100

Startup Professionals Musings

NOVEMBER 27, 2011

A blog is basically a journal (“web log”) that is published on the web. For businesses, these are now prime sources of business networking, customer service, and client leads. Wikipedia started this, but it is also used for technical support, software, and product reviews. Facebook alone has 800 million active members.

SEM 95

SEM Search Engine Optimization Blogging PPC 95

Startup Professionals Musings

OCTOBER 30, 2010

A blog is basically a journal (“web log”) that is published on the web. They became popular for socializing, but now are prime sources of business networking, customer service, and client leads. Wikipedia started this, but it is also used for technical support, software, and product reviews. Social networks.

Entrepreneur 89

Entrepreneur SEM Search Engine Optimization Blogging 89