Customer Mentor Platform Satisfaction 
Startup Professionals Musings
AUGUST 3, 2022
Amazingly, I still find that many small businesses still don’t use any social media, much less appear on a range of platforms. You may focus only on Facebook, and missing customers who expect to see you on Instagram and YouTube. I recommend some presence on two or three platforms. Show potential customers that you care.
Startup Professionals Musings
JANUARY 18, 2023
Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.
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Startup Professionals Musings
MAY 23, 2021
Others are really marketers out to make money fast, and believe that they can entice customers to any offering. His framework seems to be picking up some traction, and is already in use informally by several entrepreneurship platforms, universities, and even high school programs. External forces (competitors and customers).
Startup Professionals Musings
AUGUST 1, 2022
In my experience as an advisor and mentor to entrepreneurs in business, one of the biggest failures I see is a lack of self-leadership. This momentum is what you need for enjoyment and satisfaction, as well as for others to see you as a business leader. You can’t lead a business to success, if you can’t lead yourself.
Startup Professionals Musings
JULY 9, 2022
A common request I get while mentoring entrepreneurs is for a copy of the startup checklist they need to follow, in order to build a successful new business. The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek.
Startup Professionals Musings
APRIL 4, 2020
For example, I often hear proposals for new online social media or collaboration platforms, maybe more specifically tuned to inventors or artists, or easier to use, and populated by experts, to compete against Slack or Facebook. Remember that your goal is to build a successful business, and customers are in control of making that happen.
Startup Professionals Musings
NOVEMBER 1, 2019
In my experience as an advisor and mentor to entrepreneurs in business, one of the biggest failures I see is a lack of self-leadership. This momentum is what you need for enjoyment and satisfaction, as well as for others to see you as a business leader. You can’t lead a business to success, if you can’t lead yourself.
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