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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Want to Get Rich? Listen to Your Customers Like These Founders……

Steve Reich

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

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The Evolution of the App Stores

Xconomy

Customer experience is a high priority for both companies. As customer feedback becomes critical to creating a better experience, Google announced several components of the Play Store that will support companies in their quest to understand consumers. Here are three of the most important takeaways: 1.

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Here Comes New Ideas from BPM

Tech Zulu Event

Business process management has become a central focus among businesses, and it has led to a substantial increase in the purchase of business process management software. Due to the fact that most companies have been forced to become leaner in order to respond to the global economic conditions, budgets are already streamlined.

Ideas 40
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Punchcard | Rewarding Loyal and Providing Incentives

Tech Zulu Event

Customer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. You’ve taken care of the 1) product, 2) marketing, 3) overall experience (to garner positive reviews), but then what?

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Punchcard | Rewarding Loyal and Providing Incentives

Tech Zulu Event

Customer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. You’ve taken care of the 1) product, 2) marketing, 3) overall experience (to garner positive reviews), but then what?

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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

The United States is now a debtor nation to China and that the bill is about to come due. Five Reasons You Haven’t Launched - Software By Rob , November 10, 2010 Photo by stevendepolo. These are probably the two sites where I've posted the most reviews. This Thanksgiving it might seem that there’s a lot less to be thankful for.