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6 Due Diligence Concerns Before Outside Contracting

Startup Professionals Musings

Look at internal services versus external services. Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and culture issues, per reduced customer engagement highlighted a while back by the The Globe and Mail.

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6 Realities To Evaluate Your Outsourcing Alternatives

Startup Professionals Musings

Look at internal services versus external services. Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and culture issues, per reduced customer engagement highlighted a while back by the The Globe and Mail.

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Are You Properly Managing Your Core Competency?

Startup Professionals Musings

Look at internal services versus external services. Customer-facing services, like call centers, should rarely be outsourced. You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal.

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6 Ways To Prevent Disastrous Outsourcing Decisions

Startup Professionals Musings

Look at internal services versus external services. Customer-facing services, like call centers, should rarely be outsourced. You can’t isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal.