Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Always end self-help postings with “Did this answer your question?”

Customer 89

Customer Custom Services High Tech 89

Startup Professionals Musings

JUNE 6, 2012

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. That’s just not sufficient to hold today’s fickle, less loyal, and ready to jump customer. I found a good summary of these new expectations in a book just published by Micah Solomon, “ High-tech, High-touch Customer Service.”

Customer 97

Customer Custom Services Startup 97

Jason Nazar

MAY 2, 2016

Determine whether your business name needs to be trademarked, and if does Trademark it at the USPTO. Protect your written works and code through the Copyright Office. If you are inventing or creating a product, understand patents and register for one at the USPTO. Vet your idea with the idea checklist.

Outsource Development 40

Outsource Development Startup Google Mentor 40

Tech Zulu Event

APRIL 9, 2014

You need to research the possibilities in a new landscape but your personal research has been well, a bit fruitless. Perhaps it’s time to raise a round of Venture Capital funding and want a pitch presentation a bit more composed than the dusty Keynote you put together last year for your friends and family round.

Outsource Development 105

Outsource Development Software Review Technical Review Outsource 105