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Back in 2003 and 2004, we were focused on the international market, and started outsourcing to India and the Philippines for call center services. In terms of tactics, we went from 20-odd people at the company to just three people, myself and two developers. The original company found that getting IVR deployed was actually very hard.

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Twiistup 007: Final Showoff's Additional Speakers and TZ Discount

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JANUARY 12, 2010

Although Catalyst folded with the dot-com crash, Ries continued his entrepreneurial career as a Senior Software Engineer at There.com, leading efforts in agile software development and user-generated content. . Leila first developed the idea behind Samasource while working as a management consultant at Katzenbach Partners (now Booz & Co.),

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