Remove Email Remove Metrics Remove Report Remove Satisfaction
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How good a leader are you?

Berkonomics

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] More importantly, what if you as a leader haven’t a stated goal for your enterprise?

Resource 156
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6 Keys To Thriving In This New Era Of Remote Services

Startup Professionals Musings

Generalized email blasts and social media ads may be great for finding interest in your services, but these are not enough to close and maintain new clients. I still find too many service organizations that ignore or discount online reviews and satisfaction surveys.

Services 121
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How do you measure your effectiveness as a leader?

Berkonomics

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. Email readers, continue here…] I prefer a financial goal, such as “achieve $20 million in revenue within five years.”

Resource 120
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Startups Should Focus On Their Net Profit Score Not Potential Promoters

InfoChachkie

A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises. The higher a company’s NPS, allegedly the higher its customer satisfaction. Ask them for the colleague''s contact information.

.Net 100
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Want to Get Rich? Listen to Your Customers Like These Founders……

Steve Reich

MBO is very metrics driven, and their shareholder reports are dense with detailed, disciplined reporting that remind you that Rick is former Naval officer. The Founders at Swing by Swing keep up a running email dialogue with their users and circulate the key conversations to their whole team. He runs a tight ship.