Startup Professionals Musings

JULY 11, 2013

Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only. Social media is here, and is the preferred mode of communication by a large segment of your customers, so make it a positive differentiator for your business. Guide customers to the right social media channel.

Social Media 99

Social Media Customer Custom Media 99

Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. It’s time to end the automated email responses with the “do-not-reply” address.

Customer 89

Customer Custom Services High Tech 89

Startup Professionals Musings

JUNE 17, 2016

In my experience, and the eyes of experts in this arena, here are some practical tips: There is no substitute for a personal touch. Today’s generation is accustomed to relationships via social media and texting, as long as social protocols are honored. Provide training and empowerment.

Customer 56

Customer Custom Startup Satisfaction 56

Tech Zulu Event

NOVEMBER 18, 2011

As a last resort I outsourced and actually hired someone in India to remotely log into my computer during the night and correct all the errors from the scanned cards, which my in house team had processed earlier in the day. Once you’ve answered these questions go ahead and contact them in a short email. Now study the event organizer.

Customer 85

Customer Custom Marketing SEO 85

SoCal Delicious

MAY 6, 2012

Our Best Interviews Via Email: Monthly. Team Rubicon unites the unique skills America’s returning veterans offer with the expertise of medical professionals; all while interactively engaging donors through social media. a marketing and PR consultancy focused primarily on the technology and digital media industries.

Los Angeles 78

Los Angeles Entrepreneur Angel Fractional CTO 78

SoCal CTO

SEPTEMBER 8, 2010

thought it would be helpful to put some of my thoughts into a blog post and hopefully spur some conversation in the comments and over email. We’re Living In The Dark Ages Of Social Media - rosskimbarovsky.com , August 9, 2010 If you believe the media and social media “experts&# , we’re living in the Renaissance of social media.

Startup 191

Startup Venture Capital Blogging CTO Hire 191

SoCal CTO

DECEMBER 1, 2010

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. We had several emails back and forth where he provided basic details on the concept. It may be that all the doomsayers are right. But I don’t think so.

Technical Review 175

Technical Review Startup Product Technology 175