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7 Forgotten Keys To Productive Customer Relationships

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 104
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7 Keys To Active Listening For Real Customer Feedback

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 128
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10 Keys To A Credible and Trusted Internet Web Domain

Startup Professionals Musings

Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. They will exit quickly.

Web 117
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10 Ways To Highlight The Credibility Of Your Website

Startup Professionals Musings

Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. They will exit quickly.

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7 Ways Smart Startups Tune In To Customer Feedback

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 104
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How Great Entrepreneurs Really Listen To Customers

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.

Customer 106
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7 Guidelines To Assure Two-Way Customer Communication

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Email surveys and voice response units are not effective listening. Make social network contacts into two-way conversations.