InfoChachkie

MARCH 3, 2011

BuddyHelp was launched in this proto-Internet environment and was immediately used by businesses to provide hands-on technical support. At companies such as SaskTel, Gateway and Cablevision, customer support agents used BuddyHelp to access their customers’ computers and handle their technical support issues.

Customer 162

Customer Custom Technical Support Startup 162

Southern California Edison Blog

FEBRUARY 11, 2020

Increased network reliability, proactive infrastructure monitoring, and comprehensive technical support help maximize network uptime, which can save companies from expensive outages and reduced productivity. million, or $150 per record lost, according to a Ponemon Institute and IBM Security 2019 Cost of a Data Breach report.

Networking 54

Networking Services Organization Technical Support 54

SoCal Delicious

JANUARY 20, 2010

Along the way we’ve all learned some of the shortcomings of today’s social tools and environments. While the focus perhaps should instead be on the conversations themselves and integrating them across whatever platforms within which they are taking place, the view today is instead still too much on individual tools and channels.

Web 29

Web Technical Review Web 2.0 Social Media 29