Understanding How The Innovator’s Dilemma Affects You
Both Sides of the Table
NOVEMBER 4, 2010
First, over time Salesforce.com’s technology got better and better yet the price didn’t shoot up dramatically relative to Siebel. They have existing customers who already paid big prices who would be seriously pissed off if the next guy bought the same thing for 10x less. They are radically lower in price.
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