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Startup Professionals Musings
FEBRUARY 8, 2015
Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. They are all about how customers broadcast their pleasure or unhappiness to others. Customer upsell: Sell more to existing customers.
Startup Professionals Musings
OCTOBER 11, 2013
Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. It’s more about which customers broadcast their pleasure or unhappiness to others. Here are four basics that always apply: Customer retention is priority number one.
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Startup Professionals Musings
MAY 2, 2021
In that context, I came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn. Offer customized products or services.
Startup Professionals Musings
MAY 10, 2013
In that context, I came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn. Offer customized products or services.
Startup Professionals Musings
APRIL 16, 2012
In that context, I recently came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn.
Startup Professionals Musings
SEPTEMBER 28, 2010
In that context, I recently came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn.
socalTECH
DECEMBER 9, 2008
That gives us the ability to monitor the result of campaigns, all the way to the creation of a customer. We've built our revenue and buying model such that we only charge advertisers when they get a customer--or whatever the equivalent of customer for them is, such as is filling out a form to get a sample. It's all over the map.
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