TechCrunch LA
JANUARY 30, 2019
Nine years after launching its online magazine, and three years after diversifying into the subscription box business , FabFitFun has raised $80 million in a growth round of funding led by Kleiner Perkins with participation from its previous investors Upfront Ventures and NEA. .
Startup Professionals Musings
FEBRUARY 8, 2015
Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. They are all about how customers broadcast their pleasure or unhappiness to others. Customer upsell: Sell more to existing customers.
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Startup Professionals Musings
OCTOBER 11, 2013
Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. It’s more about which customers broadcast their pleasure or unhappiness to others. Here are four basics that always apply: Customer retention is priority number one.
Startup Professionals Musings
MAY 2, 2021
In that context, I came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn. Offer customized products or services.
Both Sides of the Table
JULY 6, 2016
I have experienced many first-time entrepreneurs with too much hubris if fund-raising came easily and press was fawning and employees joined in droves and customer adoption has been rapid. I was interviewed recently by Inc Magazine and they have been publishing snippets of this interview online.
Startup Professionals Musings
MAY 10, 2013
In that context, I came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn. Offer customized products or services.
Startup Professionals Musings
APRIL 16, 2012
In that context, I recently came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. Here is my own net of those seven habits: Founder is ready, willing, and able to learn.
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