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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits. Shots On Goal.

.Net 168
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits. Shots On Goal.

.Net 182
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Startups Should Focus On Their Net Profit Score Not Potential Promoters

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.

.Net 100
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Why you should never have a data room — the most counter-intuitive fund-raising advice you’ll ever…

Both Sides of the Table

When you raise money from investors you produce information that you are told they want and care about: A fund-raising deck that articulates your company strategy, plans, team, market, competitors and so forth. Reference Calls I do the exact same for reference calls.

Funding 336
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Entrepreneurs Should Go For The Quick Buck – Then Stop - Initial Business Models Can Be Enticing But Limiting In The Long Run

InfoChachkie

Perhaps in part due to its dominant market share, WebEx adopted telecom-style pricing, which effectively penalized their users. They knew that price restructuring would significantly impair their gross revenues as well as their net income, which would dramatically impact their stock price. WebEx was the early leader in web meetings.

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Startup Pricing: Are You Selling A Giffen Product?

InfoChachkie

According to Albert Oaten, VP Market Development at SecureDocs , "The number of people that negotiate by saying, ''This doesn''t look like it costs you very much so I don''t know why you don''t charge to cover your costs plus a little extra or have a freemium option,'' is surprisingly large. per month (i.e., customers paid $119.40

Pricing 100
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Interview with Derek Norton, Watertower Ventures

socalTECH

Derek Norton: I just closed on a new fund, worth $5M, which I raised from a group of high net worth, high profile LPs. We're taking a bit of our playbook from First Round Capital, where, if you look at their website, they provide market help and raising their next round of capital. Tell us about the new fund? It all starts there.

Invest 145