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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Interview with Jeb Spencer, TVC Capital

socalTECH

They had been slowly building their technology and growing customers, and it was a very much break-even type of business. Jeb Spencer: When we first met Accordent, they were doing less than $1M in revenue, and were located a block from the beach in Hermosa Beach, but we were amazed at the number of customers they already had acquired.

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