Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Marty Zwilling First published on Entrepreneur.com on 4/10/2015. Start selling it before you build it.

Startup 107

Startup Sales Customer Custom 107

Startup Professionals Musings

JANUARY 17, 2015

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

OCTOBER 2, 2015

Don’t allow your startup to “fail by success,” meaning too many orders delivered and inventory required for big customers, before their long payment cycle kicks in. Don’t wait for your worst case scenario where no customers show up, and expect that slashing the price will solve the problem. Word-of-mouth marketing doesn’t work.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105

Startup Professionals Musings

DECEMBER 26, 2015

Yet, due largely to non-technology business considerations, including pricing, safety concerns and support infrastructure, there are none that most people can name. By prioritizing customer need and value first, you will more likely achieve the satisfaction of seeing your paradigm shift become reality.

Technical Review 54

Technical Review Product Activity Technology 54

Startup Professionals Musings

DECEMBER 14, 2015

In fact, both customers and investors often avoid the perceived high risk of innovative technology pitches. Customers don’t like new learning curves or dealing with unstable solutions. Early adopters love new technologies, but mass market customers want solutions, not technology. "If

Technical Review 60

Technical Review Startup Social Media Competition 60