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Energica CEO plots her Italian EV company’s reboot from lockdown

TechCrunch LA

Before the health crisis shutdown most of Italy, Energica had already seen larger demand for its high-performance e-motos, with a price range of $17,000 to $23,000. general manager ( Stefano Benatti ) — filled more orders in the first two months of 2020 than all its sales for 2019, according to Cevolini.

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6 Building Blocks Make Amazon A Global Market Leader

Startup Professionals Musings

My simple answer is that they keep their focus on customers, rather than technology. They present a convincing story that every entrepreneur has the same potential, but most get sidetracked and bogged down by their technology, competitors, and internal organization. Marty Zwilling First published on Inc.com on 12/12/2019.

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What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?

Both Sides of the Table

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. Many companies don’t reach the next phase either because their leadership doesn’t adapt as an organization or because they don’t design processes that lead to scaled outcomes.

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5 Strategies To Thrive In Customer-Driven Disruption

Startup Professionals Musings

In my experience as a business consultant, I find than most people still believe that technology drives business disruption. I’m more convinced that technology merely enables disruption, and changing customer interests and needs really causes it. Today, customers want personalized products and services at reasonable prices.

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How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Now customer support is called the “customer experience,” and everyone is expecting you to actually anticipate their personal needs, and totally delight them with all aspects of the shopping experience, price versus value, as well as help with any follow-on questions or problems. Technology enhances experience, not impedes it.

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Health Care Reform - What It Can Mean for Small Business

Tech Coast Venture Network

Business owners have been asking a lot of questions about the new rules; these answers are designed to provide some clarity around a complex topic. As a consequence, small businesses should be able to get competitive insurance plans and better pricing. Will businesses have to offer health care coverage for all employees?

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