socalTECH

DECEMBER 28, 2020

You will be able to get to all of these posts on our 2020 reflections here. In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. Today, we have Nick Hedges, CEO of MomentFeed (www.momentfeed.com). Are you a founder, CEO, or investor who would like to participate?

Technical Review 140

Technical Review Software Review Organic Search Customer 140

TechCrunch LA

SEPTEMBER 21, 2019

Airbnb, for its part, filed a press release this week confirming its plans to go public in 2020. Postmates, the popular food delivery service, raised another $225 million at a valuation of $2.4 HappyOrNot nabs $25M for its customer satisfaction terminals . Online personal shopping service Lookiero gets $19M.

Services 207

Services Startup Venture Capital Redpoint 207

Startup Professionals Musings

SEPTEMBER 25, 2020

Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. Many companies still measure and reward employee productivity on internal processes, such as service calls closed per hour or revenue generated, rather than delighted customers.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. You can easily adjust services to control cash-flow. Marty Zwilling First published on Inc.com on 02/07/2020.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

APRIL 1, 2020

Tech-focused service that solves complex problems. Companies in this realm typically are thought of as services business, even though they may offer product components as well. The customer experience is a function of satisfaction with both the service, support, and usability of complex products.

Customer 123

Customer Custom Technical Review Examples 123

Startup Professionals Musings

OCTOBER 9, 2020

That means starting your search through contract services sites, rather than conventional career hiring sites. Higher worker engagement and satisfaction. Marty Zwilling First published on Inc.com on 09/24/2020. Today you need that budget for market fluxuations, pandemics, and product updates.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

APRIL 4, 2020

For example, Zappos led a revolution in online shoes and clothing, not because of any revolutionary shoe technology, but because they sensed a clothing customer obsession for customer service, including long phone conversations and unlimited free returns. Marty Zwilling First published on Inc.com on 03/19/2020.

Startup 134

Startup Artificial Inteligence Ideas Entrepreneur 134