Startup Professionals Musings

SEPTEMBER 9, 2020

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share. Then pick the best one.

Satisfaction 152

Satisfaction Mentor Study Startup 152

Startup Professionals Musings

FEBRUARY 24, 2020

One of the most stressful and unanticipated challenges that comes with starting a new business is hiring and managing employees. While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

JULY 11, 2020

As a mentor to aspiring entrepreneurs, I’m always surprised by the fact that some never seem to be able to that first startup going, while many others never seem to stop, starting their second or third initiative before the first one is fully hatched. You can’t win a race that you never start.

Entrepreneur 131

Entrepreneur Startup Ideas Software Review 131

Startup Professionals Musings

MARCH 18, 2020

Set up training courses that highlight agility, and adopt agile working practices. The passion and commitment that characterizes startups inevitably fades, particularly if things aren’t always going well. Amazon, for example , “grew up” in the last recession by continuing to expand their range of products and focused on automation.

Metrics 122

Metrics Training Satisfaction IBM 122

Startup Professionals Musings

FEBRUARY 28, 2020

Instead of counting and working more hours, I believe there are better ways to improve your productivity, as well as employee satisfaction, in growing your business: Create relevant result targets for all key employees. A more comprehensive study by Gallup showed that 70 percent of employees today lack these attributes.

Metrics 124

Metrics Entrepreneur Satisfaction Study 124

Startup Professionals Musings

DECEMBER 12, 2020

As a side benefit, Amazon has ranked as #1 for customer satisfaction for many years in a row. These narratives are then studied at the beginning of each meeting, followed by more collaborative team discussion and decision making. Marty Zwilling First published on Inc.com on 11/28/2020.

Slides 137

Slides Customer Custom Satisfaction 137