Remove 2021 Remove Metrics Remove Pricing Remove Satisfaction
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8 Strides For Balanced Business Thinking And Delivery

Startup Professionals Musings

Most of the entrepreneurs I meet as an investor and advisor have no shortage of right-brain thinking, showing vision and creativity, but often don’t realize that their potential is being limited by a balancing focus on results, metrics, and customer specifics. Personal growth and satisfaction is rarely all about business.

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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Incent and reward employees who delight customers.

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6 Ways To Improve Your Odds Of New Business Success

Startup Professionals Musings

I recommend a trial run with an experiment or MVP (minimum viable product), at full price and cost, before the big bang launch, risking your investment money and a major time commitment. It’s an amazing ride, and there is no satisfaction like creating something out of nothing. Marty Zwilling First published on Inc.com on 04/15/2021.