2022 Coach Customer Metrics 
Startup Professionals Musings
MARCH 18, 2022
Instead of sizing up new opportunities and actively courting every new customer, you start worrying about cutting costs, repeatable processes , and overtaking known competitors. As a consultant, I hate to see you lose that startup focus on innovation, change, and customers. Marty Zwilling First published on Inc.com on 3/2/2022.
Startup Professionals Musings
MARCH 4, 2022
If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Adopt some key metrics to measure your change agility.
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Both Sides of the Table
DECEMBER 11, 2022
And then in the late 90’s money crept in, swept in to town by public markets, instant wealth and an absurd sky-rocketing of valuations based on no reasonable metrics. In those years I learned to properly build product, price products, sell products and serve customers.
TechCrunch LA
NOVEMBER 5, 2021
Ultimately 1,000 customers signed up, and The Kelp Burger is now the “hero product,” Boyd Myers said. Boyd Myers explained that there are sales and repeat customers, but it was too early to discuss growth metrics. AKUA started selling via direct to consumers in May and currently ships to all states except Alaska and Hawaii.
Startup Professionals Musings
DECEMBER 9, 2022
I too often see people who are quick to make excuses, blame failures on peers or customers, or see management as the reason for their lack of productivity. Setting your own metrics, and measuring yourself , will facilitate accountability. Be available for mentoring and coaching to others.
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