Remove class-readers
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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In a way it feels intuitive to us – the readers of this blog – because we’re the tech crowd. The reduction in screen size has made the economic model of Internet advertising totally inefficient. I suppose I could have skipped the whole rest of the blog post and just posted that. Enter phone calls.

Email 339
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The Customer May Not Always Be Right, But You Had Better Listen Just The Same

Tech Zulu Event

The irony is that currently both these onetime best in class companies are now in deep trouble. The result is that I, the reader, had no interest in what was being sold in the ad yet I am a consumer in both verticals. Blogs are a great way to engage a specific type of customer. How does that happen? There is no lack of newness.

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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. Blogs weren’t popularized yet so it was an oddity for me to read the founder of a software company spewing out advice.